Last updated: 2.5.2023.
I.What Information We Collect and How It Is Used
We may collect and hold personal information related to you that is necessary for the purpose of conducting our business, including (without limitation) to deliver products, services or information, improve our services to offer better experience, and to fulfill our regulatory obligations. We will tell you when we ask for your personal information whether it is a statutory or contractual requirement to give us the information and the consequences of not providing the information.
To undertake above goals, we may collect the following personal information related to our users:
User data: If you are a user of the Application, we create an account for you. If you register for a user account with the Application, we may collect certain information such as your e-mail address, username and password.
User content: We will collect any user content you create, share, or post to the Application, which may include information contained in your user account, as well as audio data, photos or other image files and associated metadata. Data collected this way will not be shared with any third party or other users out side of your company.
Location Information: Depending on your device settings or permissions, we may collect your location information using geo-location technology if you consent to our use of location data.
We may also collect information that you submit when you contact the customer support, or otherwise submit information to the Company, including email address, and other information submitted during your use of the Application.
Financial Data: We do not collect any financial data of any kind through the application or customer service
Device and Internet Usage: If you download the Application, we may collect information from your device, including identifiers to help us identify your device’s hardware and operating system. Device information may be accessed using industry standard identifiers such as those approved by your device operating system manufacturer.
Current versions of web browsers also offer user controls regarding the placement and duration of both first and third-party cookies. You can find information about this and find more information about cookies at https://www.allaboutcookies.org. If you are interested in more information about behavioral advertising especially how to opt-out of these cookies, please visit http://www.aboutads.info/choices/. You can also opt out of interest-based ads through your mobile device settings, where available, using Android.
II. How Information Is Used
|To provide support and to respond to your requests and enquiries||We have a legitimate interest to respond to your requests and inquiries for ongoing business administration|
|To personalize your visits to the Application and to assist you while you use the Application||We have a legitimate interest in providing and improving the Application|
|To deliver the Application’s services|
|To improve the Application by helping us understand who uses the Application and how it is being used|
|To share data with our service providers, such as those that host data for us, provide Maps API for us, including Google Maps||We have a legitimate interest in using vendors to provide business services|
|To market our products and services||We have a legitimate interest in promoting our products and services|
|To send emails and push notifications to existing customers/users for services provided that customers/users have been properly informed beforehand and can cancel such messages/notifications at any time.||We have a legitimate interest in sending emails and push notifications to existing customers/users for own similar services.|
|To respond to law enforcement organization, or other government officials where we have a legal obligation, including complying with legal demands and complying with production and court orders. We will notify user of the information request or submission as, and if, allowed.||We have a legitimate interest in complying with applicable legal or regulatory obligations|
|The day to day running and management of the business including to monitor, maintain and improve the processes, information and data, technology and communications solutions and services we use; protect our legal rights and interests; and share such personal information with third parties that acquire or are interested in acquiring all or part of our assets or shares, or that succeeds us in carrying on our business;||We have a legitimate interest to manage our business including to maintain ongoing operations and to improve and strengthen our operations|
Your Right to Object – Please note that you have a right to object to processing of your personal information where that processing is carried out for our legitimate interest.
III. Data Retention
We retain your personal information for as long as it is necessary and relevant for our business. The criteria used to determine the retention periods include: (i) how long the personal information is needed to provide the services and operate the business; (ii) the type of personal information collected; and (iii) whether we are subject to a legal, contractual or similar obligation to retain the personal information (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes).
IV. Data Rights
You have the right (subject to certain limitations) to: (i) request access to personal information we hold about you; (ii) the correction of your personal information when incorrect, out of date or incomplete; (iii) request that we delete your personal information; (iv) opt-out of any marketing communications that we may send to you and to object to us using / holding your personal information if we have no legitimate reason to do so; and (iii) the portability of personal information i.e., ask for a copy of your personal information to be provided to you, or a third party, in a digital format. Where we are relying on your consent to handle your personal information, you have the right to withdraw your consent to this use at any time. We do not sell personal information to third parties for their own business/commercial uses.
All such requests should be made using the contact details set out below. Please note that if you request that your personal information be deleted, you may no longer be able to access or use certain parts of the Application. We will respond to your request in writing, or orally if requested, as soon as practicable and in any event not more than within one month after receipt of your request. In exceptional cases, we may extend this period by two months and we will tell you why. We may request proof of identification to verify your request. For more details in relation to your rights, including how to exercise them, please contact us using the contact details below.
You also have the right to lodge a complaint about the handling of your personal information with an EU data protection authority or other relevant regulator.
We do not share your personal data with third parties or corporate affiliates for their direct marketing purposes.
We maintain security standards and procedures designed to prevent unauthorized access to your data by anyone, including our staff. We use commercially reasonable means such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your personal information. The Company and our staff and any third parties hired to provide support services will be required to observe our privacy standards and to allow us to audit them for compliance. However, no information security defenses are impenetrable, and we cannot guarantee the security of our applications, servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
VI. International Audience
The Application is hosted in Croatia. Therefore, personal information collected from you, including via the Application, will be transferred to Croatia. Such transfer may not provide a similar level of protection to that provided by countries in foreign jurisdictions. As discussed above, we have a legitimate interest in utilizing service providers in Croatia to provide you with the services.
Please do not use the Application if you do not agree to the transfer and processing of your personal information in Croatia or if it is illegal to do so in your home country.
VII. Children’s Privacy
We do not knowingly collect personal information from children under the age of 16, and in the event that we learn that a child under the age of 16 has provided information on the Application, we will delete that information as soon as possible.
IX. Your Queries
If you have any queries regarding privacy issues or if you wish to exercise your data rights as described above, email us or visit any of our branches for more information. To ensure that we carry out your instructions accurately, to help us continually improve our service and in the interests of security, we may monitor and/or record your telephone calls with us.
Our contact information:
Zelene tehnologije d.o.o.
Address: Gospodarska ulica 5c, 10255 Donji Stupnik, Croatia
Contact email: email@example.com